What Do Customers Ask About Daya’s Essence?
Written in the UK by a CLP and IFRA-aware wax-melt maker. Covers shipping dispatch, free shipping, wax base, invoices, discounts, melt size/usage, pets, vapour vs smoke, evaporation, and longevity by burner heat. Last updated: .
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Glossary
- Handling time
- The time it takes to dispatch your order after you place it (before delivery begins).
- Transit time
- The time the carrier takes to deliver after dispatch.
- Free shipping threshold
- The basket subtotal you need (after discounts, before shipping) to unlock free delivery.
- Fragrance load
- The percentage of fragrance oil in the wax. Higher loads usually mean stronger scent throw.
- Scent throw
- How strong/far the fragrance travels in a room while melting.
- White vapour
- A faint white mist from warmed fragrance oil dispersing. Normal fragrance release, not smoke.
- Grey/black smoke
- A sign of overheating or combustion (often a too-hot burner/tealight or a dirty dish). Not normal.
- Electric wax burner
- A plug-in burner that melts wax without a flame. Often more consistent heat than a tealight.
- Tealight burner
- A burner warmed by a tealight candle. Heat varies with tealight quality and burner design.
- Burner wattage
- The power level of an electric burner. Higher wattage generally means hotter melt pools and faster fragrance evaporation.
- CLP (UK)
- Classification, Labelling and Packaging rules: UK safety labelling requirements for home fragrance products.
- IFRA
- International Fragrance Association guidance: sets safe usage limits for fragrance materials in products.
- Cleaning the burner
- Removing cooled wax and wiping the dish keeps performance consistent and helps prevent overheating/smoke.
All orders are currently shipped with Royal Mail (occasionally a courier if suitable).
Shipping: £3.85 (0–2000 g); £7.20 (2001–10000 g)
Handling time: 0–2 business days ·
Transit time: about 2 business days within Great Britain.
Shipping policy here Learn more: UFI regulations & Northern Ireland blog
Yes. I offer FREE UK shipping on orders of £65+ (England, Scotland & Wales).
- No code needed. When your basket reaches £65, the “Free Standard (2–4 business days)” option appears at checkout.
- If your basket is under £65, standard rates apply at checkout.
- The £65 threshold is calculated on your order subtotal after any discounts (before shipping).
Note: We don’t ship to Northern Ireland.
I use a proprietary paraffin based blend designed to hold a high fragrance load. The base is non hazardous (no CLP listing required for the wax itself).
I don’t use soy, coconut, beeswax, or rapeseed simply because these waxes don’t bond well with the high fragrance concentration I use. My paraffin blend is specially formulated to hold up to three times more fragrance oil than standard wax melts, so every scent is consistent, strong, and unforgettable.
I'm all about keeping things eco friendly, so you won’t find a paper invoice tucked into your order. Instead, your receipt will wing its way straight to your inbox, saving trees and ink, one email at a time! You can also view past orders by logging in.
I use three times the typical amount of fragrance oil in my wax melts and the good stuff isn’t cheap! I’d love to include freebies, but it just isn’t feasible without raising prices. I’d rather keep my melts affordable for everyone.
Watch out for my spin the wheel pop up for a chance to score an instant discount! Join my newsletter for regular catch ups, exclusive offers, and behind the scenes peeks into my wax melt making world.
✨ First-time buyers get 10% off their first order with the code: FIRSTORDER
I hand pour each melt into a 1 ounce tub (sold as single units measuring approximately 4.5 cm wide by 2.6 cm high). They may be small, but they’re mighty! Each one is filled to the brim with fragrance, so even though they’re not the biggest melts out there, they pack a serious scent punch. The weight may vary slightly depending on the consistency of the fragrance oil, some oils are thicker or heavier than others, but every single melt is loaded with enough scent to make your space smell amazing.
I like to keep things simple with just one size. While I’m always dreaming up new ideas, offering other options like snap bars would mean using more wax and fragrance oil, which would unfortunately bump up prices across the board.
It’s all about personal preference, really. Some people love a strong scent and use the whole tub at once, while others prefer to cut it into halves or quarters. You do you, find what works best for your nose and how long you want the fragrance to last.
If you’d like to dive a little deeper, check out one of my blogs, it goes into more detail about wax amounts, melt pools, and all that good stuff.
Wax melts are a fantastic way to freshen up your home and mask any lingering pet odours. While they’re generally safe to use around furry friends, it’s always best to keep your warmer in a safe spot, away from curious paws and noses. Some pets can be more sensitive to scents than others, just like us humans!
I never claim my melts to be “pet safe,” because at the end of the day, fragrance oils are still chemicals. Some may contain essential oils, some may not. That’s why it’s always best to consult your vet if you have any concerns. I’m more than happy to provide Safety Data Sheets or CLP information to help them out.
Just like with household cleaners or other fragranced products, it’s important to use wax melts responsibly. Never pour melted wax down the drain, and always keep your warmer away from pets and children. Think of it like burning a candle near a baby, it’s just not a good idea. And always melt away from drafts or areas where little fingers (or paws!) could reach.
If you’d like to learn more, check out my blog:
If you’ve been melting scents for a while and notice the fragrance fading, don’t worry, it might just be your nose taking a little break! My wax melts are packed with fragrance, so a bit of “nose blindness” is completely normal. If it’s been a while, it might also be time to switch out the melt for a new scent.
Give your nose a rest, let it reset, and come back to it later, chances are, the scent is still there. In the meantime, check out my blog for tips on wax amounts, melt pools, and all things fragrance related.
That wispy cloud you see isn’t smoke, it’s actually vaporised fragrance oil. When the wax melts, it releases tiny fragrance molecules that bond with water particles in the air. This creates a soft, visible vapour that carries the scent beautifully throughout your space.
It’s a sign of quality and proof of the high fragrance load in my wax melts, so as long as it’s a white vapour (and not dark smoke), your melt is working its magic exactly as it should!
If you’d like to learn more about the science behind it, check out my blog:
Wax melts don’t evaporate the way candles do, only the fragrance oil evaporates to release the scent. The wax itself stays behind, acting as the carrier.
If you’d like to learn more about the science behind it, check out my blog post:
The lifespan depends on burner type/wattage and how much wax you used. Cooler burners = longer life, gentler scent. Hotter burners = stronger scent, shorter life.
🌸 Understanding Burner Heat, Tub Amount & Longevity
| Burner Type | Heat | ¼ Tub | ½ Tub | Full Tub | What It Means / Notes |
|---|---|---|---|---|---|
| 10W Electric | Very cool ❄️ | 8–9 hrs | 17–20 hrs | 24–28 hrs | Soft throw, longer life, ideal for bedrooms/smaller spaces. |
| 18W Electric | Cool 🌿 | 8 hrs | 17 hrs | 24 hrs | Slow, even melt; may be 20–25% shorter throw than 25–30W. |
| 25–30W Electric | Sweet spot 🌼 | 10 hrs | 22 hrs | 30 hrs | My official test level, fills multiple rooms, hits 30-hour pass. |
| 35–40W Electric | Hot 🔥 | 9 hrs | 20 hrs | 28 hrs | Hotter burn = bigger scent hit but faster evaporation — great for big rooms. |
| Candle (4-hr tealight) | Hottest 🔥🔥 | 6 hrs | 14 hrs | 20 hrs | Open flame burns hottest, very strong throw, shorter total life. |
If there’s anything I haven’t covered, reach out via the website chat or drop me a message on socials, I’m always happy to help and love chatting with my customers!
